Privacy Policy

At Raza Embroidery, your trust matters to us. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop through our website.

Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

• Your name
• Phone number
• Email address
• Billing and delivery address
• Order and purchase details
• Payment-related information
• Device and browsing information
• Any information you voluntarily provide to our team

How We Use Your Information

Your information may be used to:

• Process and fulfill your orders.
• Confirm and deliver your purchases.
• Contact you regarding your order.
• Provide customer support.
• Handle returns, exchanges, and refunds.
• Improve our products, services, and shopping experience.
• Prevent fraudulent or unauthorized activity.
• Send promotional communications where permitted.

Payment Information

Payments may be processed through secure third-party payment providers.

Raza Embroidery does not intentionally store complete sensitive payment information, such as full card numbers, on its own systems.

Information Sharing

We only share information when reasonably necessary to operate our business and fulfill your order.

This may include sharing relevant information with:

• Courier and delivery partners
• Payment service providers
• Shopify and technology providers
• Customer service and operational service providers

We do not sell your personal information as a business practice.

Cookies & Website Technologies

Our website may use cookies and similar technologies to remember preferences, improve functionality, understand website usage, and provide a better shopping experience.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Data Security

We take reasonable administrative and technical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no online system can be guaranteed to be completely secure.

Your Information

If you have questions about the personal information we hold or believe your information needs to be corrected, you can contact us directly.

Contact

Raza Embroidery
Email: info.razaembroidery@gmail.com
Phone / WhatsApp: +92 331 2040214

Raza Embroidery — Your privacy, our responsibility.