Terms of Service

Welcome to Raza Embroidery.

These Terms of Service establish the terms under which you may access and use our website and purchase products from us. By using our website or placing an order, you agree to these terms.

Our Store

Raza Embroidery provides customers with access to fashion, embroidered clothing, and related products through our online store.

We reserve the right to update, modify, or discontinue any product, service, content, or feature without prior notice.

Product Information

We make every reasonable effort to display our products, photographs, descriptions, fabrics, colours, and other details as accurately as possible.

However, slight variations may occur due to:

• Screen and device settings
• Photography and lighting
• Fabric characteristics
• Embroidery and manufacturing variations

Such minor differences do not necessarily indicate a defect.

Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct any pricing, product information, or promotional errors that may occur.

Orders

When you place an order, you agree to provide accurate and complete information.

An order may be cancelled or declined in certain circumstances, including:

• Product unavailability
• Incorrect product or pricing information
• Incomplete customer information
• Suspicious or fraudulent activity
• Repeated unsuccessful delivery attempts

For Cash on Delivery orders, we may contact you by phone or WhatsApp to confirm the order before dispatch.

Cash on Delivery

By placing a Cash on Delivery order, you agree to provide a valid phone number and complete delivery information and to accept the parcel when delivered.

Repeated refusal or failure to receive confirmed orders may result in restrictions on future COD orders.

Shipping

Delivery times are estimates and may vary depending on your location, courier operations, weather, public holidays, and circumstances beyond our control.

For complete details, please refer to our Shipping Policy.

Returns & Refunds

Returns, exchanges, and refunds are handled according to our Return & Refund Policy.

By purchasing from Raza Embroidery, you acknowledge that you have reviewed and accepted the applicable return conditions.

Intellectual Property

All content displayed on the Raza Embroidery website, including our:

• Brand name
• Logo
• Product photography
• Graphics
• Written content
• Designs
• Website layout

is owned by or used with permission by Raza Embroidery.

No content may be copied, reproduced, modified, distributed, or commercially used without prior written permission.

Website Use

You agree not to use our website for unlawful purposes or attempt to:

• Provide false or misleading information.
• Conduct fraudulent transactions.
• Gain unauthorized access to our systems.
• Interfere with website security.
• Copy or misuse our content.
• Use our website in a manner that could harm our business or customers.

Changes to These Terms

Raza Embroidery may update these Terms of Service from time to time.

Any changes will become effective once posted on this page. We encourage customers to review this page periodically.

Contact

If you have any questions regarding these Terms of Service:

Raza Embroidery
Email: info.razaembroidery@gmail.com
Phone / WhatsApp: +92 331 2040214

Raza Embroidery — Elegance in Every Thread.