Shipping Policy

Raza Embroidery is committed to making your shopping experience seamless from the moment you place your order until it arrives at your doorstep. Every order is carefully processed and packed to ensure your products reach you in excellent condition.

Nationwide Delivery

We proudly offer delivery across Pakistan through reliable courier partners.

Orders are delivered directly to the address provided during checkout. For Cash on Delivery orders, our team may contact you to confirm your order before dispatch.

Order Processing

Once your order is successfully placed and confirmed, it is prepared for dispatch.

Orders are generally processed within 1–3 business days. During sales, promotions, or periods of high order volume, processing may take slightly longer.

Delivery Time

After dispatch, orders typically reach customers within 3–7 business days, depending on the destination and courier service.

Delivery to remote areas may require additional time.

Please note that delivery timelines are estimates and may be affected by weather conditions, public holidays, courier delays, or other circumstances beyond our control.

Order Confirmation

To ensure a smooth delivery, we may contact you through phone or WhatsApp to confirm your order.

Please make sure your name, phone number, and complete delivery address are accurate when placing your order.

Delivery Address

Raza Embroidery is not responsible for delays or failed deliveries caused by an incorrect, incomplete, or inaccurate address or contact information provided by the customer.

If an order is returned because the customer refuses the parcel, remains unavailable, or provides incorrect delivery details, additional delivery charges may apply for re-dispatch.

Damaged Packages

We carefully inspect and pack every order before dispatch.

If your package appears visibly damaged or tampered with upon delivery, please contact us as soon as possible and provide clear photographs or videos of the package and product.

Our team will review the matter and assist you accordingly.

Need Assistance?

For any questions regarding your delivery or order, our support team is available to assist you.

Raza Embroidery
Email: info.razaembroidery@gmail.com
Phone / WhatsApp: +92 331 2040214

Raza Embroidery — Elegance in Every Thread.